Wilson Support
Contact Us
Need help with your Wilson order, product question, shipping update, return, exchange, or account? Our support team is here to help you get the right information.
How Can We Help?
Thank you for visiting Wilson. For customer support, please contact us by email or use the contact form on this page.
We aim to respond within 24–48 hours during customer service hours.
Email Support
For questions about orders, shipping, returns, exchanges, products, or account help, email our customer support team at:
[email protected]Customer Service Hours
Our customer service team is available during the following hours:
- Monday–Friday
- 9:00 AM–6:00 PM
Please allow 24–48 hours for a reply.
What to Include in Your Message
To help us review your request faster, please include the details that apply to your question.
- Your full name and email address used at checkout
- Your order number, if your message is about an order
- The product name, size, color, or style, if your question is product-related
- A clear description of the issue or question
- Photos, screenshots, or other details that may help us understand your request
Order Support
Contact Wilson for help with order questions, order details, item concerns, or account-related support. Please include your order number so we can review your request clearly.
Shipping Support
If you have a shipping question, please include your order number and any tracking details available. Our team can help review the information connected to your order.
Returns & Exchanges
For return or exchange questions, contact us before sending any item back. Please include your order number, product details, and the reason for your request.
Product Questions
Need help with Wilson tennis, basketball, baseball, golf, football, volleyball, apparel, footwear, or accessories? Send us the product details and your question.
Contact Form Note
Use the contact form on this page to send your request directly to Wilson support. Please provide as much detail as possible so our team can respond with helpful information.
Your Privacy Matters
Information shared with Wilson support is used to review and respond to your customer service request. Please avoid sending unnecessary sensitive personal information in your message.
We appreciate your patience and look forward to helping you with your Wilson shopping experience.
