Shipping Policy

Wilson Delivery Information

Shipping Policy

Wilson offers Free Worldwide Shipping on orders, with clear processing, delivery, tracking, and customs information to help customers understand what to expect after checkout.

Free Worldwide Shipping

Wilson provides Free Worldwide Shipping for eligible customer orders. There is no separate standard shipping charge added for worldwide delivery.

Please review the shipping details below before placing your order, and contact us at [email protected] if you need help.

Shipping Rates

Shipping is free worldwide through our Free Worldwide Shipping service.

Wilson does not charge customers a separate standard shipping fee for eligible worldwide orders.

Shipping Destinations

Wilson offers worldwide shipping to supported delivery destinations.

Please make sure your shipping address is complete, accurate, and able to receive packages before placing your order.

Order Processing Time

Order processing time is 1–3 days after your order is placed.

Processing includes order review, payment confirmation, item preparation, and shipment arrangement before the package is sent out.

Estimated Delivery Time

Estimated delivery time is 2–5 days after the order has been processed and shipped.

Delivery times are estimates and may vary due to destination, order volume, customs review, weather, local delivery conditions, or other unexpected delays.

Tracking Information

Tracking information is usually updated within 1–3 days after shipment.

If tracking does not update immediately, please allow time for the shipping system to scan and display the package movement.

Wrong or Incomplete Address

Please review your shipping address carefully before submitting your order.

If you notice an incorrect or incomplete address, contact Wilson as soon as possible at [email protected]. Once an order has been processed or shipped, address changes may not be available.

Customs, Duties, Taxes & Government Charges

Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service.

If such fees occur, they will be covered by us. Wilson does not require customers to pay separate customs duties, import taxes, brokerage fees, or other government charges for eligible Free Worldwide Shipping orders.

Lost or Delayed Packages

If your package appears delayed, missing, or has not updated for several days after shipment, please contact Wilson customer service for assistance.

Include your order number, email address used at checkout, and any tracking details available so we can review your request.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible at [email protected].

Please include your order number, a description of the issue, and clear photos of the package and item so our team can review the situation.

Contact Information

For shipping questions, tracking help, delivery concerns, wrong address updates, delayed packages, or damaged package support, contact Wilson customer service at:

[email protected]

Need Help With Your Delivery?

Wilson is here to help customers understand order processing, delivery estimates, tracking updates, and shipping-related concerns.

Please contact us at [email protected] with your order details so our team can assist you.